Legal
Refund policy
Last updated 2026-08-28
Within 14 days of buying Pro you can have your money back, for any reason, including "I changed my mind". You do not need to explain anything.
How to ask
Write to slince1030@gmail.com from the address you used at checkout, and include your order number. One line is enough. Requests are answered by the person who wrote the extension, usually within two working days.
What happens next
Creem, the merchant of record, returns the payment to the card or account you paid with. Their processing usually takes five to ten working days to show on a statement, which is out of our hands. The full $5 USD comes back — we do not keep a fee.
Your licence key is deactivated when the refund is issued, and the Pro pets go back to locked. The free three keep working, as they always do.
After 14 days
Ask anyway. If the extension stopped working, if a browser update broke it, or if a pet you paid for never unlocked, that is our problem to fix and the deadline does not apply. Refunds outside the window for other reasons are at our discretion, and we would rather say yes than argue.
Before you buy
The free version is the same extension. Install it, use it for a week, and you will know whether you want the other five pets — you can also click any Pro pet on the home page and watch it walk along the bottom of your window before paying anything.
Chargebacks
Please write to us before asking your bank. A chargeback costs us a fee and gets you your money slower than an e-mail would.